Payment Policy
At Auravella, we aim to provide a safe, simple, and convenient checkout experience. This Payment Policy explains how payments are processed when you purchase our sofas, mattresses, and other home furniture products through our website.
1. Accepted Payment Methods
The payment methods available for your purchase will be displayed at checkout. Depending on availability, these may include:
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Credit and debit cards
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Shop Pay
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PayPal
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Other payment methods displayed at checkout
Please check the checkout page for the payment options currently available.
2. Payment Processing
Payment must be completed at checkout to place an order successfully. Your order will be processed after your payment has been authorized and confirmed.
If your payment is declined or unsuccessful, please verify your payment details or contact your payment provider before trying again.
3. Pricing and Currency
All product prices and applicable charges are displayed on our website before you complete your purchase. Prices are displayed in US dollars (USD), unless otherwise stated.
The final order total, including applicable taxes and shipping fees, will be shown at checkout before payment is submitted.
4. Shipping Fees
Auravella offers the following shipping rates:
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Free Shipping: Orders over $70.
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Standard Shipping: A $6.90 shipping fee applies to orders of $70 or less.
Your applicable shipping fee will be calculated and displayed at checkout.
5. Payment Security
We take payment security seriously. Payments are processed through the payment providers available at checkout. We do not intend to collect or store your full payment card details directly through our website.
Please ensure that your billing information is accurate when completing your purchase.
6. Order Confirmation
After successfully placing an order, you should receive an order confirmation email containing your order details. If you do not receive a confirmation, please check your spam or junk folder or contact our support team.
7. Refunds and Cancellations
If you are eligible for a refund under our Return & Refund Policy, the refund will gene